We are a Customer Experience and Service Design consultancy specializing in empowering people to deliver experiences that matter. We pride ourselves in being a boutique agency offering a bespoke and tailored service to our clients.
We work with great companies across a range of industry sectors to create inspiring and innovative
customer experiences through CX
research and service design methodologies.
Are you ready to enter into a lifelong
relationship with your customer?
Moving people in the full spectrum
of their fundamental principles
Exceeding the limits of Service
and UX Design
Our methodology uses a human-centered, design-based approach, where insights are gathered by using empathy as a tool and placing employees in the shoes of the customer. By using Customer Journey Mapping and Service Design thinking,
Conexperience identifies bottlenecks in business processes and empowers your employees to make smarter, better educated daily decisions so they can deliver better customer experiences and ultimately generate sustained business growth.